Description
Assignment Content
Competency
This competency will allow you to demonstrate your ability and skill in analyzing nonzero sum games and synthesizing optimal strategies within them.
A telecom company is considering upgrading their infrastructure in your city and they have hired G&B Consulting. The telecom company would be willing to invest in upgraded lines that offer higher speeds and bandwidth, but it is costly to do so and they are afraid they might make the investment but not have customers willing to upgrade their services which would be needed to recoup their profits. The alternative would be to keep the old infrastructure, but there are already a high amount of service complaints from the customer base. The telecom company needs to determine if investing in the improved service will pay off for them by having a sufficient amount of customers buy the upgraded service. You have been tasked with helping them determine their optimum strategy.
Explanation & Answer:
6 Slides
Tags:
service complaints
nonzero sum games
optimal strategies
telecom company
customer base
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